This program prepares students for employment as Customer Service Managers. This program prepares students to apply computer technology to accomplish employment objectives and enhance workplace performance with an emphasis placed on customer focus and customer satisfaction.
This occupation has an average wage of $13.48 an hour, based on the Florida Occupational Employment and Wages for Polk County.
Customer Service Representative:
|Course #||OCP||Course Title||Hours|
|MNA0084||C||Customer Service Representative||150|
|MNA0085||D||Customer Service Manager||150|
8:00 AM - 2:00 PM